Björn HeynaCloud ERP · EWM
Support & maintenance:
So your SAP system runs reliably
We stay at your side after go-live: with quick help in operation and software maintenance that informs you about new SAP bugs and security vulnerabilities.
Our services
Two building blocks for operations
Individually or combined, as needed.
Your benefit
Peace of mind in operations
Dedicated contacts
We know your system and your processes.
Quick help
We resolve incidents quickly so your team can keep working.
Informed about bugs
SAP notices reach you directly.
Related
More around your SAP system
Frequently asked questions
Support and maintenance: questions and answers
Answers to what companies ask us most often before they start.
What is the difference between support and maintenance?
Support helps in day-to-day operation, for example with incidents and questions. Maintenance reports new SAP bugs and security vulnerabilities and supports their resolution.
Does this also apply to systems not implemented by HPC?
Yes. We take over support after a short familiarization.
How do I reach you in case of an incident?
Through the agreed reporting channel. We define it together with you.
What does an initial conversation cost?
Nothing. The initial conversation takes 30 minutes and is free.
Your next step
Let's talk about your journey
Our sales team has extensive experience with both small and medium-sized businesses and SAP. Contact one of our team members directly or schedule an initial consultation.
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Book a consultation
30 minutes, free of charge
